Monica helped me today and she is an incredible employee. Consummate professional but with a very natural, pleasant and friendly flow of conversation and skill set. Made me feel very comfortable and knowledgeable with the questions I had. She is the epitome of excellent patient/customer service!– Robert
Larry at the office Optical shop is an outstanding professional. Competent, attentive and extremely patient with clients. He goes the extra mile to make a sure one gets the best results . A huge thanks!! Dr. Piper is a top notch professional too. Very competent, and explains issues in layman's terms. Takes the time to optimize refractions and advise on best options. A pleasure to work with!– Tony
I appreciate that Dr. Yang is very thorough during the exam; addresses my questions and/or concerns and always explains information clearly. Alexis was very helpful by providing information while prepping me for my appointment. The team from check-in to check-out has always been efficient and professional!– Jannett
Stephanie handles the front desk. I have been coming here for at least 3 years and she has been kind and considerate to me every time I have seen her. She is very knowledgeable and is always welcoming whenever I come to the office. She does an excellent job!– Rathna
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Rigo is great! He is very professional/thorough, but also a great personality. We know the staff is usually going 1100 mph, so it's nice that they still remain personable. (We've actually never had a bad experience with anyone while seeing Dr. Rosenberg, so the docs/management must be doing something right. Kudos to them for retaining good people.)– Julie
He has the patience to tinker with my glasses until they fit well. Larry Garrison is my hero and the reason I keep coming back. He really understands the concept of customer service and is great to work with. Bravo!– Laurie
Ida was extremely pleasant, helpful and kind. I'm usually nervous at doctor appts but Ida relaxes me, lifts my spirits, makes me feel welcome and like everything will be okay.– V
I was recommended by my internist to see Dr. Lisa Rosenberg for a Lasik consultation. I had Lasik in 2002 and have benefited tremendously ever since. Before the surgery everything was explained to me clearly. Prior to having Lasik looking out the window was very blurry and I was having trouble reading. Now everything is crystal clear. My vision had dramatically improved by the next day and has stayed that way. It’s made a world of difference.– John R.
When I was diagnosed with open-angle glaucoma I specifically came to see Dr. Lisa Rosenberg on a friend’s recommendation. Dr. Rosenberg explained to me that I would have to have a procedure called a trabeculectomy–she was very thorough and caring in her explanation of this procedure. I have been treated really well here. Dr. Rosenberg’s vast knowledge and experience along with her sensitive delicate touch will always keep me coming back.– Susan W.
I have a cornea disease called Fuchs Dystrophy in both of my eyes which makes cataract surgery a more delicate and risky procedure. A cataract in my right eye was removed by the traditional method. When cataract laser surgery became available, it was Dr. Rosenberg’s recommendation to use it for the removal of a cataract in my left eye. My recovery was significantly enhanced by minimizing the trauma to my left eye which might have had a negative outcome on my cornea condition.
Thank you Dr. Rosenberg for your dedication to providing your patients with the most advanced and current procedures.– Cynthia H.
Dr. Lee and Beth have an amazing partnership and helped me with my new computer glasses, which I should also call my new “back pain reduction” glasses. The vision results are truly astonishing and the computer glasses that were created have changed my physical comfort level and vision at work. I realize I was a bit challenging, given my computer set-up and I sincerely thank Beth and Dr. Lee for their amazing help and an outstanding solution.
I am truly grateful for the outstanding customer focus – I have to be one of your happiest patients, and I wanted you to know. I also make it a point to refer people to your office – and I rave about the results, selection of frames, and most importantly the people. Your standards of customer care are phenomenal – Thank you!– Elizabeth D.